Staffing - Finance Coordinator II in South Corning, NY at Apex Life Sciences

Date Posted: 6/1/2018

Job Snapshot

Job Description

Collections Associate

Hours of work: 
Monday-Friday, 8:00AM - 5:00PM 
Overtime possible on a case by case basis when supervisor approved. 

Job Description: 
- Direct collection and management of past due accounts that may vary by business. 
- Proactively monitor exposure vs. credit limit on existing accounts. 
- Extend credit to new customers with guidance from Credit Manager. 
- Determine credit status for customers as determined by Corporate Credit Policy, CPS-16. 
- Utilize excel sheets to monitor customer accounts and take necessary action as the situation warrants. 
- Record customer interactions, both internal and external, within PeopleSoft and SAP to capture information details. 
- Collect customer financial information, historical payment trends and supply to Credit Manager/Credit 
- Analysis in determining appropriate risk on new and existing accounts. 

Day to Day Responsibilities: 
- Contacting past due/over credit limit accounts for payment via telephone. 
- Utilize excel sheets to monitor account portfolio for past due customers. 
- Utilize system to monitor account portfolio for exposure vs. credit limit on existing accounts and initiate whatever corrective action may be necessary to bring the two in line (raising credit limit or exercise strict control of shipments). 
- Take appropriate collection action on past-due accounts (customer contact, involve the appropriate business personnel, and potentially hold shipments). 
- Review all payment irregularities; take whatever action to resolve. 
- Prepare monthly reports on status of major past due accounts for Credit Manager. 
- Respond to incoming communications from customers, sales/marketing and customer service and enter details into PeopleSoft Conversation panel and SAP Conversation panel. 
- Work with CSS Credit Teams to solve issues and work accounts as assigned. 
- Enter details of all customer interaction, both internal and external, within PeopleSoft conversation and SAP conversation features to capture information and record contact. 
- Work with business personnel when needed to resolve issues with customer base, can include Customer Service, Sales and Finance personnel. 
- Other duties as assigned. 

HS Diploma required 
Bachelors or Associates degree in a relevant area of study (Accounting or Finance) is highly desired. 

1. 2-4 Years in Collections and/or Finance/Accounting Experience. 
2. Solid MS Excel skills coupled with collections and/or any accounting/finance work 

PeopleSoft or SAP Experience highly desired 

Manager Must Haves: 
1. Good Communication 
2. Experience with Excel 
3. Ability to work with a team 
4. Positive attitude 
5. Professional work experience