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Sr Quality Complaints Associate in Thousand Oaks, CA at Apex Life Sciences

Date Posted: 11/20/2018

Job Snapshot

Job Description


Responsibilities:

  • Initiate and coordinate product complaints.
  • Interface with call centers, various sites and business partners to ensure call intake process compliance.
  • Complete and approve product complaints requiring no further investigation.
  • Reconcile reported product complaints to ensure entry in product complaint database.
  • Perform return sample coordination and visual assessment. Archive documents related to product complaints.

Requirements:

  • Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
  • Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
  • Evaluate documentation and operation and documentation according to company guidelines.
  • Be self motivated, attentive to details and able to prioritize and meet deadlines.
  • Basic statistical mathematical skills including the ability to trend data.
  • Basic project management skills.
  • Independently understand, follow and implement instructions.
  • Strong word processing, database and spreadsheet application skills.
  • Strong organizational skills with the ability to manage multiple projects or assignments.

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EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.




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