Quality Assurance Specialist in Pittsburgh, PA at Apex Life Sciences

Date Posted: 7/20/2018

Job Snapshot

Job Description


Apex Life Sciences is currently seeking a Quality Assurance Specialist for one of our established clients.

Position Summary:

This position coordinates the customer complaint handling process, providing a key interface between Customer/Technical Services, complaint investigation teams, and customers. This position is responsible for the tracking & trending of customer complaints and the provision of complaint-associated data, charts and reports for management review.

  • Coordinate investigation of quality issues with customers and suppliers.
  • As allegations come in, review to ensure all required information is received.
  • Send out information to proper members of QA Team.
  • Perform other duties as required.

Required skills:

  • BS Biology, Chemistry, Engineering or related.
  • 0-10 years of experience in the Quality field in the pharmaceutical or medical device industries.
  • Experience working with complaint handling.
  • Knowledge of statistical data analysis tools and techniques.
  • Strong “people skills” to be able to deal with various personalities and levels within and outside of the organization. Experience working in or closely with Warehouse Operations, Quality Systems or other highly focused customer roles.
  • Ability to work in a timeline driven environment
  • Excellent communication skills both written & oral
  • Excellent computer skills, particularly spreadsheets/graphical software tools (e.g. Excel)

If interested, please apply to www.apexlifesciences.com and send resume to Pittsburgh@apexlifesciences.com

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EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.