Pricing Administrator I in Cordova, TN at Apex Life Sciences

Date Posted: 2/12/2018

Job Snapshot

Job Description

Contract: 8-9 months

Location: Cordova, TN

Shift: 1st M-F 8-5pm

General Summary: 
Facilitate all pricing administration including but not limited to processing price requests from field sales, obtaining appropriate pricing approvals and storing documentation, loading all pricing in SAP, providing telephone support to customers and field sales, investigating and resolving price discrepancies, and assisting Deal Desk with contract management. 

Essential Job Functions: 

  • Answer all incoming calls and e-mail correspondence pertaining to Pricing and credits and work with management, field sales, customers, third party vendors, and other internal departments. 
  • Provide follow up research, problem solving, callbacks and authorization documentation related to pricing discrepancies and credits. 
  • Coordinate all field price requests including creating pricing analysis documentation for Deal Desk, obtaining appropriate approvals, storing documentation, and loading pricing in SAP 
  • Load list prices, contract prices, and local pricing requests into SAP as applicable 
  • Coordinate contract membership matchup to SAP customer base and work with Deal Desk to manage and affiliate customers with contracts and pricing. 
  • Perform adhoc analysis, tracking, and projects as assigned. 

Essential Requirements: 

  • Education: Bachelor’s Degree preferred 
  • 3-5 years’ experience in a high volume and fast paced pricing / customer service based environment 
  • Proven experience showing strong interpersonal and customer service skills working with sales organizations, customers, and other business areas to resolve customer and field requests. 
  • Ability to handle complex situations and see the details through to completion. 
  • Ability to multitask responsibilities to ensure that projects, reports and customer and field requests are handled in an accurate and timely manner. 
  • Strong knowledge of SAP and other applications related to pricing preferred 
  • Must possess excellent communication (written & verbal) skills and be proficient in Microsoft Office applications and web tools. 
  • Strong ability to work under pressure and to meet or exceed deadlines 
  • Strong focus on accuracy and attention to detail 
  • Flexibility to work extra hours when needed.