Inside Sales Specialist (Customer Service) in Ann Arbor, MI at Apex Life Sciences

Date Posted: 3/2/2018

Job Snapshot

Job Description

Apex Life Sciences is currently seeking a Inside Sales Specialist for a specialty materials company in Ann Arbor, MI. We are searching for a motivated individual to provide customer service for large multinational customers as well as high-level administrative support.

The client offers a competitive compensation package as well as growth opportunities.

The Inside Sales Specialist is responsible for managing the internal sales cycle.

  • Input customer purchase orders
  • Confirm, monitor, and compile documentation for customer orders
  • Manage databases and spreadsheets for Materials Requirements Planning (MRP)
  • Assist with the request-for-quote process
  • Exercise strong writing skills for internal reports and communication with customers
  • Assist with the sample process
  • Manage and communicate sample updates to sales members
  • Work closely with the purchasing and shipping departments on issues pertaining to customer accounts and inventory
  • Verify all shipping documents and ensure all customer requirements are met as written on the purchase order
  • Team player; works closely with shipping, purchasing, and engineering departments
  • Maintains customer relationships


  • Bachelor's degree preferred, degree in the Life Sciences is desired
  • Strong verbal and written communication skills
  • Prior customer-focused work experience
  • Professional, with ability to multitask
  • Strong attention to detail, organization and time management
  • Proficient in Microsoft Office, especially Excel

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.


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