Customer Service Representative in Santa Clarita, CA at Apex Life Sciences

Date Posted: 2/28/2018

Job Snapshot

Job Description


Apex Life Sciences is seeking an experienced Customer Service Representative! Great company culture and offers the opportunity for career growth!


  • Responsible for the entry of orders from customers for products and services
  • Effectively communicates with the customer to establish overall customer status
  • Accurately identifies the type, amount and required date of product ordered and coordinates with shipping to meet customer specific requirements
  •  Coordinates resolution of non-conforming products and issues
  • Accurately quotes prices using standard pricing information and customer specific pricing agreements
  • Accurately calculates total prices and quantities related to sales orders
  • Verify the necessary information related to inventory
  •  Work with manufacturing to expedite orders to meet customer demand
  •  Accurately updates, maintains or completes customer information and order status
  • Ensures accuracy of all sales orders
  • Provides necessary information for the shipment of product
  • Continuing interface with Sales & Marketing Representatives in developing plans for customer service and satisfaction
  • Clarifies customer needs of products
  • Communicates with Quality to ensure our conformance with customer requirements
  • Complies with Health, Safety and Environmental requirements and procedures at all times
  • Performs other tasks as assigned.


  • Minimum High School Diploma; college coursework or Bachelor’s degree a plus
  • 2+ Years’ experience in a Customer Service role highly desired; aerospace industry experience preferred
  • Basic administrative experience required
  • Must be able to effectively read, write, and communicate in English
  • Must be able to perform basic mathematical calculations including decimals, fractions, and percentages
  • Must be able to operate a personal computer and perform accurate data entry operations
  • Must be able to wear required PPE when applicable with or without reasonable accommodation

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.